Really craving a good Mexican dinner, my husband and I decided to try Macayos. We think we may have been here once last year, but the visit must have been unremarkable because neither of us can remember. However, we will remember tonight's visit. We've been traveling lately on our way from Ontario, Canada to spend the winter in Arizona and eating in various chains along the way and we decided to have a nice sit-down meal for a change. This was excellent! I took a gamble on the Sonora Enchilada sampler which consisted of three enchiladas, each with a different sauce and my choice of either black or retried beans. I chose retried and they were delicious! Piping hot (as was everything, which is a lovely change from most places) and topped with cheese, they were very tasty. The bean and cheese enchilada was covered with red sauce which was mild, yet tangy. The chicken enchilada was covered in their Baja sauce - a white, creamy cheese sauce with a little bite of Jalepeno in it - absolutely A1! And the third enchilada was filled with shaved beef and covered in a tangy green sauce. Spanish rice was also on the plate but I was in piggy heaven at this point and rice was the last thing on my mind! lol rick had one of their specials which included a taco, a burrito and an enchilada with re fried beans and rice as well. His frozen margarita was huge, lovely and sour and went down very well! We loved the Baja sauce so much we got some to go! The service was excellent - our waitress was very busy but she checked on us often, was very pleasant and extremely helpful! This is a place we will return to many times while we're here I'm sure.
(5)
Jon G.
Macayo's isn't a bad place for a sit down Mexican restaurant. They certainly do have their marguerita specials! Since they don't have any actual vegetarian options, I went with a salmon and vegetable dish with refried beans (because whole beans are bs in my opinion). It was pretty good, and everyone I was with was happy with what they got. As I say just about everywhere, I would like to see some actual vegetarian options that aren't: cheese items, fish items, egg items, or all onions and peppers/rice and beans. Real vegetables, no fillers or condiments piled onto nothing. Its pretty easy to find vegetarian dishes in Mexico, I don't know who it is so hard to find them at Mexican restaurants. Just sayin...
(4)
James S.
The bartender was tasked with the bar, mixing drinks and the patio area. There were bored servers that didn't volunteer to help out. The patio was packed. He did a great job though. He even stepped up and supervised some of the bored wait staff to lend a hand. Restaurant was not busy. Hostess was doing her due diligence as well, helping out. The salsa wasn't to my palette, but the mixed drink was good. The food was different, but the service was courteous. There was some trash on the outside near the entrance. Minus a star for having servers/waitresses complain in front of customers.
(4)
Josh D.
The wait staff was amazing. The food (stir fry quesadilla) was unbelievably greasy and soaked the tortilla to the point that it was unable to be picked up. The drinks were strong and prepared well, but priced highly for what they were. Slightly over-priced for the quality, but the staff makes up for the cons, and they enhance the meal experience greatly.
(5)
Taylor M.
Just your average Americanized Mexican restaurant. I quickly began to fill up on the yummy chips and salsa. I ordered a margarita. It was $8 and only had one shot of tequila in it. It tasted like crushed ice with barely any flavor. The food was good. I ordered the Tres Rellenos which had three different types of chile Rellenos which I gobbled up. I would go back, but only for the happy hour specials to make it worth it!
(3)
Melissa L.
We just moved to AZ a few months ago and love Mexican food. We ordered takeout from Macayo's and had a sub-par experience. First, when we walked in we were not greeted by a host. When we asked for takeout it seemed like they didn't know what to do. It took us about 15 minutes to order 3 meals and an appetizer. When our food finally arrived, we think they forgot to take our money because we had to finally had to stuff money into the servers hands. Mind you, the restaurant was not full and they seemed short staffed. When we got home one meal was ok, one was great and the other wasn't even made to order (we ordered corn tortillas and we got flour). The chips and guacamole were great. Needless to say, we will not be back. If takeout was this bad... Edited to add: this was the Casa Grande location
(2)
AnnDee G.
We used the catering service which we ordered food for 75 people. We were highly impressed from our initial meeting to the actual food. We felt the quality and quantity of the food was exceptionally great, but mostly we are overly impressed with the customer service provided by the manager, George, and all the staff we had contact with. We will recommend Macayo's to all our friends.
(5)
Miranda K.
My husband and I went to Macayo's for our one year anniversary because Mexican food is our favorite. I really was expecting it to be sub-par, seeing as it is a commercial restaurant, but they totally proved me wrong! The service was awesome! The hostess, servers (i say servers because every server that walked by our table would check on us it was really a team effort which is awesome our drinks stayed full), and obviously the cooks were crankin it out too because they made some real awesome food. Our appetizer came out just minutes after we ordered it and it was hot and fresh and amazing! The meals came out shortly after and I have nothing bad to say about it. The enchiladas were probably the best I've ever had, along with the nachos appetizer. If you get the chance to go here, DO IT! We will definitely be going back!
(5)
Nate F.
I generally like Macayo's, but this location is frustrating and seriously sub-par. There are a lot of things about this place that send the message, "go away." From the hostess who made us wait for no reason, to the insufficient number of serving staff, to the manager with hickeys ALL OVER her neck (I mean a shocking number of HUGE hickeys. I'm not kidding, we're talking like 9 square inches of hickey), to the dirty floor (15 minutes after opening) to the oddly consolidated and uncomfortable seating. What's to love about this place? And what's with the physically over-sized but comically scaled-down concession-stand menu?
(2)
Patti C.
Always good food and good service, Margarita specials are the best! Close to our home, always friendly, lots of special. One of our favorites.
(5)
Bailey M.
Bad service and took forever for food. Not impressed. Also if you're strict gluten free for medical reasons the baja sauce has "very little" flour - ya thanks people go ahead and poison me.
(1)
Tina H.
Great Food! We loved the appetizers. Great service from Robin! Very friendly and knowledgable of menu items! Sandy the manager stopped by to check on us as well. Great place!
(5)
Robin M.
Usually a family favorite..but this particular local isn't worth the time to stop. Service was horrible, food was very poor quality. Won't lose me as a customer, but I won't be back to this location.
(2)
Eddie G.
Food can be good hit or miss sometimes business speaks for itself not a bad review just not a good one
(3)
Shelly B.
Blah, blah, blah. Mostly lettuce. Nothing had any taste. Will not be back. Service was very slow,
(1)
Glenn T.
Went for lunch and was very disappointed. We wanted a margarita but they only had the specials. The waitress suggested we didn't want the bar margarita as the tequila wasn't all that great. So we ordered the specials and they were not that great. My grilled taco was really boring. A soft shell with chicken and lettuce. That's it! For $10 I expected better. My wife has the fajita salad. Again, boring, mostly lettuce. Two drinks, two bad meals and $40 later, we won't be back.
(2)
Z H.
I would leave a 1/2 or zero if it were at all possible. When we showed up we were told that our wait would be 20-25 minutes, typical wait time for a chain restaurant. We unfortunately ended up waiting for 50 minutes and then to add insult to injury our group of 5 was sardined into a table for 4 and we were pretty much left to fend for ourselves. 6 different groups that checked in after us were sat before us and the service was terrible to boot. This is the last time I will step foot in this establishment, the mediocre food, absolutely terrible service and mildew smell coming from the kitchen are not near worth the stress of trying to get a meal.
(1)
Janice F.
Been here a few times while going to my dentist in town. Each visit has been pleasant! The red taquitos on the appetizer list are a great choice. Especially on happy hour menu. 3$ off all appetizers.
(5)
Mercedes C.
Maybe I just caught them on a bad night, but the food was terrible. Came here on a Friday night at around 9:30. The waitress was nice, but kept disappearing for long periods of time. When the food finally came out it was cold, stale, and bland. Normally all friends rave about this place. One of the people part of my dining party let the manager know about the wait and food quality and he was totally understanding. Wasn't looking for a free meal, but he comped it. Great customer service, so I'll give them a 3, even though it should be a 2.5. Maybe I'll try it again for lunch one day.
(3)
Amy D.
The warm tapatillo sauce is really good!
(4)
Jamie M.
They have good food. Showed up an hour before closed. Had to wait forever even when nobody else was in the restraunt.
(2)
Summer S.
Service is always friendly and food always good. They have a great happy hour!
(4)
Saba B.
Macayo's - another gringo-fied Mexican chain which quadruples the price for a quarter of the flavor. We knew better, but Mexi restaurants are mostly shuttered tight on Easter, so our choices were limited when hunger struck in the middle of that neon stretch between Phoenix and Tucson. The service earned the third star as all were friendly and fast. But $8 for a teeny, bland scoop of guac? My lonely $13 Baja burro was as bland as a sensitivity meeting at Lego Land, and the food was Mexican in shape only. The salsa tasted like ketchup compote. The lack of flavor was compounded because I'd just eaten tacos el sabor in southern Nogales at La Salida and was nearly transported to heaven. I'd trade fear for flavor any time. Macayo's takes bland to new averages.
(3)
Roy H.
I grew up in Phoenix eating at the various Macayo's stores, and have always thought it was a pretty good place to get Mexican food. I don't know what was going on with this store today, but it was a very disappointing experience. Six of us went in for a late lunch, about 1:30. There were a few other tables filled, but nothing that anyone would consider to be busy. Our waitress, Megan, was very pleasant, but the service was horribly slow for some reason. She kept trying to smile and make excuses, like another big party, or a full bar, but we could see that was not the case. It took ten minutes for our water to get there and twenty for drinks. The food took another 30 minutes, so nearly an hour after we walked in were we able to eat. In addition, the food was no where near what I have come to expect from Macayo's. The food was so light on sauce we had to ask for extra enchilada sauce just to get it where it needed to be. My red chili was tough and there was so little in my burrito I had trouble finding it. This experience was very poor and I hope that it is not a sign of things to come with Macayo's. If it is I will have to find another "go to" place for Mexican.
(2)
Chris B.
The dining room was fairly busy, the servers had the production line system going (one seats you, one takes your order, another delivers your order, etc...) It was me, my wife and my daughter. The service was about what would be expected speed wise and the food was good. I would go here again.
(3)
Andy G.
Revisited Macayo's for a family birthday -- based on my past experiences and subsequent one-star review, I was wincing at what we might get. The food is still blah. As I mentioned in my previous review, it's cafeteria-like and nothing worth writing about (ah, the irony). It was properly temp'ed, so there is that. However, we seemed to hit a bit of a jackpot, server-wise, which can make up quite a bit of ground. Our server was a very nice person -- very attentive, nice to the kids, and hooked the birthday-person up with the free sweets and singing. I did see the manager wandering around and then sitting at a booth chatting with someone -- she did not acknowledge us even though I made eye contact with her a couple times as she walked by. I've always sorta liked the whole wandering manager asking if everything is okay bit, even if it's a gimmick. A solid three stars this time.
(3)
Akeezy G.
I came in today purely because of location and proximity to other errands I had to run. When I walked in I was immediately and warmly greeted by a hostess who's name tag read April. I said hello back and let her know that I was just killing time while new tires were being put on my vehicle next door. She said great come on in and let's get you seated. She sat me, handed me my menu with a smile and said enjoy your meal. A++ for her, she was terrific. Moments later my server came and warmly greeted me too. The receipt says her name is Kelsey. I explained to her that I just wanted something small to pass the time. She was very knowledgeable about the menu and very helpful in helping me narrow my decision. Although I didn't voice my dissatisfaction with my meal she was very attentive to my needs throughout my dining experience. A++ for her too. What wasn't so good was the actual food itself. I ordered the beef taquitos. The shells were stale and chewy, not crispy and crunchy. Just awful. The beef wasn't any better as it was dry and lacked flavor. On the bright side the guacamole was decent. Actually it was the only thing that kept me from sending the dish back. So I asked for a side of sour cream and drizzled on some salsa from the complimentary chips & salsa. I made it work, but I was not really happy at all. So a bit later I get the call saying my truck is ready, I get my bill and I was shocked to see that the tiny ramakin of sour cream cost $2.00. Now it's as if they are trying to upset me on purpose. $2.00 for that little thing is ridiculous. Overall my service and hospitality was great - it's the only reason I'm giving two stars, but the food and certain price points leave a lot to be desired. I may or may not be back but I certainly won't be making it a destination place or referring friends.
(2)
Bruce R.
Stopped by for lunch. Enchilada, nacho appetizer, Santa Fe salad - all three meals were enjoyed. We definitely will come back for more.
(5)
Lany Kay M.
My chicken dish was over cooked, rice and beans have set on the steam table to long, dried out! Restaurant was clean, service was good. Doubt I'll ever go back, not impressed!
(2)
Peggy R.
Stopped by for dinner and I agree with the food being blah, however, my husband enjoyed his combo enchilada plate, it was not spicy but the flavor was good. I had a cheese enchilada with red sauce (what do that put in that sauce, it can't be chili) and rice that was over salted. Salsa was just low average but the margaritas were very good! Service was fair but the server we had was not friendly he seemed confused. The new Chimi dessert with caramel, nuts and ice cream was to die for!
(3)
Brock E.
Terrible. I ate here the day it opened and it sucked, waited over a year to go back and try it again, and it sucked yet again. Not a fan, this is not even mediocre mexican and the price of great mexican.
(1)
Margie B.
We have been back several times since my initial review and the service and food have been consistently excellent for both lunch and dinner. Love their green chiles!!!
(5)
Brian C.
Fairly new to this part of the country and had not eaten at a Macayo's before. The Good: The Service was spot on and I really enjoyed the fried ice cream for dessert. The Bad: The rest of the food was kind of uninspired. The salsa they serve was very much like picante sauce out of a jar and not very flavorful. I ordered chicken fajitas and was kind of surprised when it arrived to see that it was just a sliced chicken breast laying atop a bed of sauteed onions. No green or red peppers, no tomatoes or any of the other vegetables you might see in such a plate. The side plate did have refried beans but no rice, a ball of sour cream and a ball of guacamole beside a couple of teaspoons of pico over a few scraps of lettuce. So while this was not awful it kind of depends on what you are looking for in a restaurant. If it is more important to you to be pampered by your server than the quality of the food you are putting in your mouth, then this might be the place for you. As for me, I will probably keep trying the other mexican options in Casa Grande.
(3)
Richard D.
Basic Americanized Mexican food but tasty just the same. The mix and match entrees wete nice. Waitress was attentive and helpful and the manager stop at the table too.
(3)
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Address :1564 E Florence Blvd
Casa Grande, AZ, 85222
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
Rick And Cathy W.
Really craving a good Mexican dinner, my husband and I decided to try Macayos. We think we may have been here once last year, but the visit must have been unremarkable because neither of us can remember. However, we will remember tonight's visit. We've been traveling lately on our way from Ontario, Canada to spend the winter in Arizona and eating in various chains along the way and we decided to have a nice sit-down meal for a change. This was excellent! I took a gamble on the Sonora Enchilada sampler which consisted of three enchiladas, each with a different sauce and my choice of either black or retried beans. I chose retried and they were delicious! Piping hot (as was everything, which is a lovely change from most places) and topped with cheese, they were very tasty. The bean and cheese enchilada was covered with red sauce which was mild, yet tangy. The chicken enchilada was covered in their Baja sauce - a white, creamy cheese sauce with a little bite of Jalepeno in it - absolutely A1! And the third enchilada was filled with shaved beef and covered in a tangy green sauce. Spanish rice was also on the plate but I was in piggy heaven at this point and rice was the last thing on my mind! lol rick had one of their specials which included a taco, a burrito and an enchilada with re fried beans and rice as well. His frozen margarita was huge, lovely and sour and went down very well! We loved the Baja sauce so much we got some to go! The service was excellent - our waitress was very busy but she checked on us often, was very pleasant and extremely helpful! This is a place we will return to many times while we're here I'm sure.
(5)Jon G.
Macayo's isn't a bad place for a sit down Mexican restaurant. They certainly do have their marguerita specials! Since they don't have any actual vegetarian options, I went with a salmon and vegetable dish with refried beans (because whole beans are bs in my opinion). It was pretty good, and everyone I was with was happy with what they got. As I say just about everywhere, I would like to see some actual vegetarian options that aren't: cheese items, fish items, egg items, or all onions and peppers/rice and beans. Real vegetables, no fillers or condiments piled onto nothing. Its pretty easy to find vegetarian dishes in Mexico, I don't know who it is so hard to find them at Mexican restaurants. Just sayin...
(4)James S.
The bartender was tasked with the bar, mixing drinks and the patio area. There were bored servers that didn't volunteer to help out. The patio was packed. He did a great job though. He even stepped up and supervised some of the bored wait staff to lend a hand. Restaurant was not busy. Hostess was doing her due diligence as well, helping out. The salsa wasn't to my palette, but the mixed drink was good. The food was different, but the service was courteous. There was some trash on the outside near the entrance. Minus a star for having servers/waitresses complain in front of customers.
(4)Josh D.
The wait staff was amazing. The food (stir fry quesadilla) was unbelievably greasy and soaked the tortilla to the point that it was unable to be picked up. The drinks were strong and prepared well, but priced highly for what they were. Slightly over-priced for the quality, but the staff makes up for the cons, and they enhance the meal experience greatly.
(5)Taylor M.
Just your average Americanized Mexican restaurant. I quickly began to fill up on the yummy chips and salsa. I ordered a margarita. It was $8 and only had one shot of tequila in it. It tasted like crushed ice with barely any flavor. The food was good. I ordered the Tres Rellenos which had three different types of chile Rellenos which I gobbled up. I would go back, but only for the happy hour specials to make it worth it!
(3)Melissa L.
We just moved to AZ a few months ago and love Mexican food. We ordered takeout from Macayo's and had a sub-par experience. First, when we walked in we were not greeted by a host. When we asked for takeout it seemed like they didn't know what to do. It took us about 15 minutes to order 3 meals and an appetizer. When our food finally arrived, we think they forgot to take our money because we had to finally had to stuff money into the servers hands. Mind you, the restaurant was not full and they seemed short staffed. When we got home one meal was ok, one was great and the other wasn't even made to order (we ordered corn tortillas and we got flour). The chips and guacamole were great. Needless to say, we will not be back. If takeout was this bad... Edited to add: this was the Casa Grande location
(2)AnnDee G.
We used the catering service which we ordered food for 75 people. We were highly impressed from our initial meeting to the actual food. We felt the quality and quantity of the food was exceptionally great, but mostly we are overly impressed with the customer service provided by the manager, George, and all the staff we had contact with. We will recommend Macayo's to all our friends.
(5)Miranda K.
My husband and I went to Macayo's for our one year anniversary because Mexican food is our favorite. I really was expecting it to be sub-par, seeing as it is a commercial restaurant, but they totally proved me wrong! The service was awesome! The hostess, servers (i say servers because every server that walked by our table would check on us it was really a team effort which is awesome our drinks stayed full), and obviously the cooks were crankin it out too because they made some real awesome food. Our appetizer came out just minutes after we ordered it and it was hot and fresh and amazing! The meals came out shortly after and I have nothing bad to say about it. The enchiladas were probably the best I've ever had, along with the nachos appetizer. If you get the chance to go here, DO IT! We will definitely be going back!
(5)Nate F.
I generally like Macayo's, but this location is frustrating and seriously sub-par. There are a lot of things about this place that send the message, "go away." From the hostess who made us wait for no reason, to the insufficient number of serving staff, to the manager with hickeys ALL OVER her neck (I mean a shocking number of HUGE hickeys. I'm not kidding, we're talking like 9 square inches of hickey), to the dirty floor (15 minutes after opening) to the oddly consolidated and uncomfortable seating. What's to love about this place? And what's with the physically over-sized but comically scaled-down concession-stand menu?
(2)Patti C.
Always good food and good service, Margarita specials are the best! Close to our home, always friendly, lots of special. One of our favorites.
(5)Bailey M.
Bad service and took forever for food. Not impressed. Also if you're strict gluten free for medical reasons the baja sauce has "very little" flour - ya thanks people go ahead and poison me.
(1)Tina H.
Great Food! We loved the appetizers. Great service from Robin! Very friendly and knowledgable of menu items! Sandy the manager stopped by to check on us as well. Great place!
(5)Robin M.
Usually a family favorite..but this particular local isn't worth the time to stop. Service was horrible, food was very poor quality. Won't lose me as a customer, but I won't be back to this location.
(2)Eddie G.
Food can be good hit or miss sometimes business speaks for itself not a bad review just not a good one
(3)Shelly B.
Blah, blah, blah. Mostly lettuce. Nothing had any taste. Will not be back. Service was very slow,
(1)Glenn T.
Went for lunch and was very disappointed. We wanted a margarita but they only had the specials. The waitress suggested we didn't want the bar margarita as the tequila wasn't all that great. So we ordered the specials and they were not that great. My grilled taco was really boring. A soft shell with chicken and lettuce. That's it! For $10 I expected better. My wife has the fajita salad. Again, boring, mostly lettuce. Two drinks, two bad meals and $40 later, we won't be back.
(2)Z H.
I would leave a 1/2 or zero if it were at all possible. When we showed up we were told that our wait would be 20-25 minutes, typical wait time for a chain restaurant. We unfortunately ended up waiting for 50 minutes and then to add insult to injury our group of 5 was sardined into a table for 4 and we were pretty much left to fend for ourselves. 6 different groups that checked in after us were sat before us and the service was terrible to boot. This is the last time I will step foot in this establishment, the mediocre food, absolutely terrible service and mildew smell coming from the kitchen are not near worth the stress of trying to get a meal.
(1)Janice F.
Been here a few times while going to my dentist in town. Each visit has been pleasant! The red taquitos on the appetizer list are a great choice. Especially on happy hour menu. 3$ off all appetizers.
(5)Mercedes C.
Maybe I just caught them on a bad night, but the food was terrible. Came here on a Friday night at around 9:30. The waitress was nice, but kept disappearing for long periods of time. When the food finally came out it was cold, stale, and bland. Normally all friends rave about this place. One of the people part of my dining party let the manager know about the wait and food quality and he was totally understanding. Wasn't looking for a free meal, but he comped it. Great customer service, so I'll give them a 3, even though it should be a 2.5. Maybe I'll try it again for lunch one day.
(3)Amy D.
The warm tapatillo sauce is really good!
(4)Jamie M.
They have good food. Showed up an hour before closed. Had to wait forever even when nobody else was in the restraunt.
(2)Summer S.
Service is always friendly and food always good. They have a great happy hour!
(4)Saba B.
Macayo's - another gringo-fied Mexican chain which quadruples the price for a quarter of the flavor. We knew better, but Mexi restaurants are mostly shuttered tight on Easter, so our choices were limited when hunger struck in the middle of that neon stretch between Phoenix and Tucson. The service earned the third star as all were friendly and fast. But $8 for a teeny, bland scoop of guac? My lonely $13 Baja burro was as bland as a sensitivity meeting at Lego Land, and the food was Mexican in shape only. The salsa tasted like ketchup compote. The lack of flavor was compounded because I'd just eaten tacos el sabor in southern Nogales at La Salida and was nearly transported to heaven. I'd trade fear for flavor any time. Macayo's takes bland to new averages.
(3)Roy H.
I grew up in Phoenix eating at the various Macayo's stores, and have always thought it was a pretty good place to get Mexican food. I don't know what was going on with this store today, but it was a very disappointing experience. Six of us went in for a late lunch, about 1:30. There were a few other tables filled, but nothing that anyone would consider to be busy. Our waitress, Megan, was very pleasant, but the service was horribly slow for some reason. She kept trying to smile and make excuses, like another big party, or a full bar, but we could see that was not the case. It took ten minutes for our water to get there and twenty for drinks. The food took another 30 minutes, so nearly an hour after we walked in were we able to eat. In addition, the food was no where near what I have come to expect from Macayo's. The food was so light on sauce we had to ask for extra enchilada sauce just to get it where it needed to be. My red chili was tough and there was so little in my burrito I had trouble finding it. This experience was very poor and I hope that it is not a sign of things to come with Macayo's. If it is I will have to find another "go to" place for Mexican.
(2)Chris B.
The dining room was fairly busy, the servers had the production line system going (one seats you, one takes your order, another delivers your order, etc...) It was me, my wife and my daughter. The service was about what would be expected speed wise and the food was good. I would go here again.
(3)Andy G.
Revisited Macayo's for a family birthday -- based on my past experiences and subsequent one-star review, I was wincing at what we might get. The food is still blah. As I mentioned in my previous review, it's cafeteria-like and nothing worth writing about (ah, the irony). It was properly temp'ed, so there is that. However, we seemed to hit a bit of a jackpot, server-wise, which can make up quite a bit of ground. Our server was a very nice person -- very attentive, nice to the kids, and hooked the birthday-person up with the free sweets and singing. I did see the manager wandering around and then sitting at a booth chatting with someone -- she did not acknowledge us even though I made eye contact with her a couple times as she walked by. I've always sorta liked the whole wandering manager asking if everything is okay bit, even if it's a gimmick. A solid three stars this time.
(3)Akeezy G.
I came in today purely because of location and proximity to other errands I had to run. When I walked in I was immediately and warmly greeted by a hostess who's name tag read April. I said hello back and let her know that I was just killing time while new tires were being put on my vehicle next door. She said great come on in and let's get you seated. She sat me, handed me my menu with a smile and said enjoy your meal. A++ for her, she was terrific. Moments later my server came and warmly greeted me too. The receipt says her name is Kelsey. I explained to her that I just wanted something small to pass the time. She was very knowledgeable about the menu and very helpful in helping me narrow my decision. Although I didn't voice my dissatisfaction with my meal she was very attentive to my needs throughout my dining experience. A++ for her too. What wasn't so good was the actual food itself. I ordered the beef taquitos. The shells were stale and chewy, not crispy and crunchy. Just awful. The beef wasn't any better as it was dry and lacked flavor. On the bright side the guacamole was decent. Actually it was the only thing that kept me from sending the dish back. So I asked for a side of sour cream and drizzled on some salsa from the complimentary chips & salsa. I made it work, but I was not really happy at all. So a bit later I get the call saying my truck is ready, I get my bill and I was shocked to see that the tiny ramakin of sour cream cost $2.00. Now it's as if they are trying to upset me on purpose. $2.00 for that little thing is ridiculous. Overall my service and hospitality was great - it's the only reason I'm giving two stars, but the food and certain price points leave a lot to be desired. I may or may not be back but I certainly won't be making it a destination place or referring friends.
(2)Bruce R.
Stopped by for lunch. Enchilada, nacho appetizer, Santa Fe salad - all three meals were enjoyed. We definitely will come back for more.
(5)Lany Kay M.
My chicken dish was over cooked, rice and beans have set on the steam table to long, dried out! Restaurant was clean, service was good. Doubt I'll ever go back, not impressed!
(2)Peggy R.
Stopped by for dinner and I agree with the food being blah, however, my husband enjoyed his combo enchilada plate, it was not spicy but the flavor was good. I had a cheese enchilada with red sauce (what do that put in that sauce, it can't be chili) and rice that was over salted. Salsa was just low average but the margaritas were very good! Service was fair but the server we had was not friendly he seemed confused. The new Chimi dessert with caramel, nuts and ice cream was to die for!
(3)Brock E.
Terrible. I ate here the day it opened and it sucked, waited over a year to go back and try it again, and it sucked yet again. Not a fan, this is not even mediocre mexican and the price of great mexican.
(1)Margie B.
We have been back several times since my initial review and the service and food have been consistently excellent for both lunch and dinner. Love their green chiles!!!
(5)Brian C.
Fairly new to this part of the country and had not eaten at a Macayo's before. The Good: The Service was spot on and I really enjoyed the fried ice cream for dessert. The Bad: The rest of the food was kind of uninspired. The salsa they serve was very much like picante sauce out of a jar and not very flavorful. I ordered chicken fajitas and was kind of surprised when it arrived to see that it was just a sliced chicken breast laying atop a bed of sauteed onions. No green or red peppers, no tomatoes or any of the other vegetables you might see in such a plate. The side plate did have refried beans but no rice, a ball of sour cream and a ball of guacamole beside a couple of teaspoons of pico over a few scraps of lettuce. So while this was not awful it kind of depends on what you are looking for in a restaurant. If it is more important to you to be pampered by your server than the quality of the food you are putting in your mouth, then this might be the place for you. As for me, I will probably keep trying the other mexican options in Casa Grande.
(3)Richard D.
Basic Americanized Mexican food but tasty just the same. The mix and match entrees wete nice. Waitress was attentive and helpful and the manager stop at the table too.
(3)